VCLink & ScreenShare

Here are answers to some common questions about the Conferencing System

6 entries

Where can I find VCLink?

You can use your iPad, iPhone or Android mobile device to download VCLink in related app store for free.

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Why can't I use VCLink on my iPhone / iPad / Android mobile phone?
  1. If you use 3G to sign in VCLink, make sure port forwarding is done for port 50000~50001 and status of the system.
  2. If you use Wi-Fi, please check its AP share the same LAN with your video conferencing system.
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Why cant I share the snapshot or picture from VCLink?

Please check if your video conferencing system is on call, sharing feature only avaialble when calls is established.

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Why cant I share the live video from andorid phone?

It’s a limitation from Andorid.

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Why can't I sign in ScreenShare?
  1. If you use 3G to sign in VCLink, make sure port forwarding is done for port 50000~50001 and status of the system.
  2. If you use Wi-Fi, please check its AP share the same LAN with your video conferencing system.
Need more help? »» Contact us
Why can't I use ScreenShare?

Please check if your video conferencing system is on call , sharing feature only avaialble when calls is established.

Need more help? »» Contact us