Audio

Here are answers to some common questions about the Conferencing System

9 entries

Why can't I mute the microphone array?

Please try to unplug and replug the microphone cables completely.

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Why audio is poor when connect with 3rd party MIC?

Please verify the connection on the mixer or AV System.

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What can I do when the ambient noise is too loud?

Please press ''Settings'' > ''Video/Audio'' > ''Microphone'' and reduce the ''MIC Gain Level''.

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How can I use an external microphone?

Please press ''Settings'' > ''Video/Audio'' > ''Microphone'' and select ''Audio in'' as your ''MIC Input Source''.

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Why can't I hear VC's microphone array when I use external one?

You can only select either MIC in (VC's microphone) or Audio in (external micronphone) as VC's audio input.

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Can other brands' endpoint support EVC900's voice detection mode?

Yes. Please check if your endpoint system is on our compatibility list from AVer website.

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Will both HDMI1 and HDMI2 output audio at the same time?

No. If both HDMI1 and HDMI2 are connected, the system will only output source from HDMI1.

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Does the audio input support echo cancelation?
How many microphones can I cascade?

EVC series can be cascaded up to 4 microphones.

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