Statement of 3-Year Standard Hardware and 2-Year Extended Warranty (3+2 Year Warranty)
EXTENDED WARRANTY PERIOD
AVer Information Inc. offers a 3-Year Standard Parts and Labor Warranty for the SVC, EVC, VC, VB, FONE, and CAM
By registering the product(s) online, you will receive an additional 2-Year Extended
Hardware Limited Warranty service, which will bring the total period of warranty coverage to 5 years* (Extended
All of the terms set in the Statement of the Limited Warranty shall apply to any Extended Warranty.
AVer reserves the right to change these terms and conditions at any time without prior notice.
By entering this promotion you agree to be bound by the following terms and conditions.
*AVer Limited Warranty may vary in different countries. Please check with your local agents or resellers for
EXTENT OF THE 2-YEAR EXTENDED WARRANTY
During the Extended Warranty period AVer continues to uphold the warranty that the AVer product(s) shall be free
from defective material and workmanship
If the product(s) does not function as warranted, due to defective materials or workmanship, contact the AVer
Technical Support Helpline.
When the extended warranty service involves the replacement of a product or part, subject to the applicable
laws, the replaced item(s) become property of AVer Information Inc.
Replacement products or parts may consist of a new or repaired item. The replacement item assumes the remaining
existing warranty period of the original product.
Remote Technical support is provided for the product(s) throughout its standard and extended warranty
EXTENT OF LIMITED WARRANTY PERIOD FOR PARTS
The Extended Warranty Period offer is only available when purchasing a new (not second-hand) AVer product(s) of
certain AVer series including the:
During the 2 years’ Extended Warranty Period, AVer will provide warranty to the following parts, excluding
accessories when applicable*:
- CAM series: CAM340 / CAM340+ / CAM520 / CAM520 Pro / CAM530 / CAM540
- EVC series: EVC130 / EVC130P / EVC150 / EVC170 / EVC300 / EVC350 / EVC900 / EVC950
- FONE series: FONE520
- SVC series: SVC100/SVC500
- VB series: VB342 / VB342+
- VC series: VC322 / VC520+ / VC520 Pro
*Accessories are provided a 1-Year Limited Warranty.
EXCLUSIONS FROM THE WARRANTY
*Online registration for the Extended Warranty Period is not available in Japan and is only applicable to
the EVC and SVC series products in the Americas.
The Warranty shall not apply to products deemed defective by unreasonable use, accident, negligence, or
modifications done other than by AVer’s authorized service technicians.
Services performed by AVer in rectifying damage or defect caused as a result of any of the excluded conditions
shall be subject to additional charges for labor, transportation, and parts.
To the maximum extent permitted by law, the Warranty Service or Replacement Program is not available to you if
the product you present for repair is:
- Damaged beyond repair
- In need of repair not included in the warranty service. (Periodic Maintenance and/or the repair or
replacement of parts due to normal wear and tear.)
- Modified or features attachments
- Damaged by accidents or misuse
- Used in unsuitable physical or operating environments
- Damaged by third party products (E.g. Consumables)
- Had maintenance performed by anyone other than AVer or an AVer Authorized Service provider
- Operated beyond the limit of its duty cycle
- Features products, components, parts, materials, software, or interfaces not furnished by AVer