18 entries
Can I set the image orientation for the CC30?
Can I output the video to lecture recorder?
The green light on the CC30 wireless microphone is blinking, what should I do?
If the microphone indicator blinks green, it is disconnected to the camera. You have to move the wireless microphone closer to the camera.
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How can I live streaming using the CC30?
Can I control the CC30 via mobile device?
Yes. Download CaptureShare app to your mobile device from app store, and also download CaptureShare software to your laptop from Aver download center.
Make your mobile device and laptop connected to the same network, open CaptureShare on mobile device and then scan the QR code on the laptop to connect.
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Can we install the CC30 on the tripod?
Can I capture the image during recording or live streaming?
Can I do screen recording and live streaming at the same time?
Yes. By enabling the automatic record option in stream setting, you can stream and record the screen at the same time.
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How do I secure the CC30?
CC30 has a Kensington lock port that allows you to lock the camera to a stable oject for protecting the camera from being stolen.
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Does the CC30 support ePTZ?
What is the file format once the video is saved?
Does the CC30 support echo cancellation and noise reduction?
What is the working range for the CC30 wireless
How can I set the resolution for CC30 camera?
Open CaptureShare software, go to setting option, video output mode, then you will find the resolution option at the bottom. Select the prefered resolution then hit apply.
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Does CC30 work with Skype®?
Yes. It works with many other collaboration software, Microsoft® Skype® for Business, Skype®, Cisco® WebEx®, Google Hangouts®, Adobe Connect®, etc.
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How can I solve the echo problem when I use Skype®?
CC30 has echo cancelation feature.
You will need to connect the speaker to the audio output on CC30, and then select CC30 for both microphone and speaker in the audio setting on Skype®.
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CC30 work with Skype but not Skype for business. what should I do?
- Download and Install CaptureShare software
- Open CaptureShare and select the layout with one camera to see CC30's video
- Click the gear button on the top left corner of the window to open camera setting
- Select video output setting, and find H264 output option, then turn it off.
- Click Apply, then CC30 will automatically reboot to take effect.
- Close CaptureShare, and start to use Skype for business.
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Do I need to install any driver before using the CC30?