Basic Check

Here are answers to some common questions about the Conferencing Collaboration

61 entries

Is audio tracking only triggered by audio for CAM570?
＞div style=”font-size: 10pt；”＜＞img class=”grid-img img-responsive”src=”https://www.aver.com/Upload/KBFAQ/107EN.jpg”＜＞/div＜＞div style=””＜＞p class=”MsoListParagraph” style=”margin-left: 36pt；”＜＞b style=””＜＞span lang=”EN-US” style=”font-size: large；” verdana”,sans-serif；mso-fareast-font-family:新細明體”=””＜Please refer to the below table＞/span＜＞/b＜＞/p＜ ＞p class=”MsoListParagraph” style=”margin-left: 36pt；”＜＞b＜＞span lang=”EN-US” style=”font-size: large；” verdana”,sans-serif；mso-fareast-font-family:新細明體”=””＜CAM570 Audio tracking is triggered by human voice and human outline, ＞/span＜＞/b＜＞/p＜＞p class=”MsoListParagraph” style=”margin-left: 36pt；”＜＞b＜＞span lang=”EN-US” style=”font-size: large；” verdana”,sans-serif；mso-fareast-font-family:新細明體”=””＜with that say CAM570 will tracking to the direction of human voice first and then frame to people (participants).＞o:p＜＞/o:p＜＞/span＜＞/b＜＞/p＜＞span style=”font-size: large；”＜  ＞/span＜＞/div＜＞table class=”MsoNormalTable” border=”1” cellspacing=”0” cellpadding=”0” style=”font-size: 10pt； margin-left: -8.8pt； border-collapse: collapse； border: none；”＜ ＞tbody＜＞tr style=”mso-yfti-irow:0；mso-yfti-firstrow:yes”＜ ＞td width=”131” valign=”top” style=”width:98.4pt；border:solid windowtext 1.0pt； mso-border-alt:solid windowtext .5pt；padding:0cm 5.4pt 0cm 5.4pt”＜ ＞p class=”MsoListParagraph” align=”center” style=”text-align:center”＜＞b＜＞span lang=”EN-US” style=”font-size:8.5pt；font-family:” verdana”,sans-serif；=”” mso-fareast-font-family:新細明體”=””＜Trigger by＞o:p＜＞/o:p＜＞/span＜＞/b＜＞/p＜ ＞/td＜ ＞td width=”87” valign=”top” style=”width:64.9pt；border:solid windowtext 1.0pt； border-left:none；mso-border-left-alt:solid windowtext .5pt；mso-border-alt: solid windowtext .5pt；padding:0cm 5.4pt 0cm 5.4pt”＜ ＞p class=”MsoListParagraph” align=”center” style=”text-align:center”＜＞b＜＞span lang=”EN-US” style=”font-size:8.5pt；font-family:” verdana”,sans-serif；=”” mso-fareast-font-family:新細明體”=””＜Auto Frame＞o:p＜＞/o:p＜＞/span＜＞/b＜＞/p＜ ＞/td＜ ＞td width=”99” valign=”top” style=”width:74.15pt；border:solid windowtext 1.0pt； border-left:none；mso-border-left-alt:solid windowtext .5pt；mso-border-alt: solid windowtext .5pt；padding:0cm 5.4pt 0cm 5.4pt”＜ ＞p class=”MsoListParagraph” align=”center” style=”text-align:center”＜＞b＜＞span lang=”EN-US” style=”font-size:8.5pt；font-family:” verdana”,sans-serif；=”” mso-fareast-font-family:新細明體”=””＜Preset Framing＞o:p＜＞/o:p＜＞/span＜＞/b＜＞/p＜ ＞/td＜ ＞td width=”135” valign=”top” style=”width:101.55pt；border:solid windowtext 1.0pt； border-left:none；mso-border-left-alt:solid windowtext .5pt；mso-border-alt: solid windowtext .5pt；padding:0cm 5.4pt 0cm 5.4pt”＜ ＞p class=”MsoListParagraph” align=”center” style=”text-align:center”＜＞b＜＞span lang=”EN-US” style=”font-size:8.5pt；font-family:” verdana”,sans-serif；=”” mso-fareast-font-family:新細明體”=””＜Audio＞o:p＜＞/o:p＜＞/span＜＞/b＜＞/p＜ ＞p class=”MsoListParagraph” align=”center” style=”text-align:center”＜＞b＜＞span lang=”EN-US” style=”font-size:8.5pt；font-family:” verdana”,sans-serif；=”” mso-fareast-font-family:新細明體”=””＜tracking＞o:p＜＞/o:p＜＞/span＜＞/b＜＞/p＜ ＞/td＜ ＞td width=”128” valign=”top” style=”width:95.9pt；border:solid windowtext 1.0pt； border-left:none；mso-border-left-alt:solid windowtext .5pt；mso-border-alt: solid windowtext .5pt；padding:0cm 5.4pt 0cm 5.4pt”＜ ＞p class=”MsoListParagraph” align=”center” style=”text-align:center”＜＞b＜＞span lang=”EN-US” style=”font-size:8.5pt；font-family:” verdana”,sans-serif；=”” mso-fareast-font-family:新細明體”=””＜Presentation mode＞o:p＜＞/o:p＜＞/span＜＞/b＜＞/p＜ ＞/td＜ ＞/tr＜ ＞tr style=”mso-yfti-irow:1”＜ ＞td width=”131” valign=”top” style=”width:98.4pt；border:solid windowtext 1.0pt； border-top:none；mso-border-top-alt:solid windowtext .5pt；mso-border-alt:solid windowtext .5pt； padding:0cm 5.4pt 0cm 5.4pt”＜ ＞p class=”MsoListParagraph” align=”center” style=”text-align:center”＜＞b＜＞span lang=”EN-US” style=”font-size:8.5pt；font-family:” verdana”,sans-serif；=”” mso-fareast-font-family:新細明體”=””＜Human body outline＞o:p＜＞/o:p＜＞/span＜＞/b＜＞/p＜ ＞/td＜ ＞td width=”87” valign=”top” style=”width:64.9pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-top-alt:solid windowtext .5pt；mso-border-left-alt:solid windowtext .5pt； mso-border-alt:solid windowtext .5pt；padding:0cm 5.4pt 0cm 5.4pt”＜ ＞p class=”MsoListParagraph” align=”center” style=”text-align:center”＜＞b＜＞span lang=”EN-US” style=”font-size:8.5pt；font-family:” verdana”,sans-serif；=”” mso-fareast-font-family:新細明體”=””＜V＞o:p＜＞/o:p＜＞/span＜＞/b＜＞/p＜ ＞/td＜ ＞td width=”99” valign=”top” style=”width:74.15pt；border-top:none；border-left: none；border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-top-alt:solid windowtext .5pt；mso-border-left-alt:solid windowtext .5pt； mso-border-alt:solid windowtext .5pt；padding:0cm 5.4pt 0cm 5.4pt”＜ ＞p class=”MsoListParagraph” align=”center” style=”text-align:center”＜＞b＜＞span lang=”EN-US” style=”font-size:8.5pt；font-family:” verdana”,sans-serif；=”” mso-fareast-font-family:新細明體”=””＜＞o:p＜ ＞/o:p＜＞/span＜＞/b＜＞/p＜ ＞/td＜ ＞td width=”135” valign=”top” style=”width:101.55pt；border-top:none；border-left: none；border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-top-alt:solid windowtext .5pt；mso-border-left-alt:solid windowtext .5pt； mso-border-alt:solid windowtext .5pt；padding:0cm 5.4pt 0cm 5.4pt”＜ ＞p class=”MsoListParagraph” align=”center” style=”text-align:center”＜＞b＜＞span lang=”EN-US” style=”font-size:8.5pt；font-family:” verdana”,sans-serif；=”” mso-fareast-font-family:新細明體”=””＜＞o:p＜ ＞/o:p＜＞/span＜＞/b＜＞/p＜ ＞/td＜ ＞td width=”128” valign=”top” style=”width:95.9pt；border-top:none；border-left: none；border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-top-alt:solid windowtext .5pt；mso-border-left-alt:solid windowtext .5pt； mso-border-alt:solid windowtext .5pt；padding:0cm 5.4pt 0cm 5.4pt”＜ ＞p class=”MsoListParagraph” align=”center” style=”text-align:center”＜＞b＜＞span lang=”EN-US” style=”font-size:8.5pt；font-family:” verdana”,sans-serif；=”” mso-fareast-font-family:新細明體”=””＜＞o:p＜ ＞/o:p＜＞/span＜＞/b＜＞/p＜ ＞/td＜ ＞/tr＜ ＞tr style=”mso-yfti-irow:2”＜ ＞td width=”131” valign=”top” style=”width:98.4pt；border:solid windowtext 1.0pt； border-top:none；mso-border-top-alt:solid windowtext .5pt；mso-border-alt:solid windowtext .5pt； padding:0cm 5.4pt 0cm 5.4pt”＜ ＞p class=”MsoNormal” align=”center” style=”text-align:center”＜＞b＜＞span lang=”EN-US” style=”font-size:8.5pt；font-family:” verdana”,sans-serif；=”” mso-fareast-font-family:新細明體”=””＜Human voice + Human body outline＞o:p＜＞/o:p＜＞/span＜＞/b＜＞/p＜ ＞/td＜ ＞td width=”87” valign=”top” style=”width:64.9pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-top-alt:solid windowtext .5pt；mso-border-left-alt:solid windowtext .5pt； mso-border-alt:solid windowtext .5pt；padding:0cm 5.4pt 0cm 5.4pt”＜ ＞p class=”MsoListParagraph” align=”center” style=”text-align:center”＜＞b＜＞span lang=”EN-US” style=”font-size:8.5pt；font-family:” verdana”,sans-serif；=”” mso-fareast-font-family:新細明體”=””＜＞o:p＜ ＞/o:p＜＞/span＜＞/b＜＞/p＜ ＞/td＜ ＞td width=”99” valign=”top” style=”width:74.15pt；border-top:none；border-left: none；border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-top-alt:solid windowtext .5pt；mso-border-left-alt:solid windowtext .5pt； mso-border-alt:solid windowtext .5pt；padding:0cm 5.4pt 0cm 5.4pt”＜ ＞p class=”MsoListParagraph” align=”center” style=”text-align:center”＜＞b＜＞span lang=”EN-US” style=”font-size:8.5pt；font-family:” verdana”,sans-serif；=”” mso-fareast-font-family:新細明體”=””＜＞o:p＜ ＞/o:p＜＞/span＜＞/b＜＞/p＜ ＞/td＜ ＞td width=”135” valign=”top” style=”width:101.55pt；border-top:none；border-left: none；border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-top-alt:solid windowtext .5pt；mso-border-left-alt:solid windowtext .5pt； mso-border-alt:solid windowtext .5pt；padding:0cm 5.4pt 0cm 5.4pt”＜ ＞p class=”MsoListParagraph” align=”center” style=”text-align:center”＜＞b＜＞span lang=”EN-US” style=”font-size:8.5pt；font-family:” verdana”,sans-serif；=”” mso-fareast-font-family:新細明體”=””＜V＞o:p＜＞/o:p＜＞/span＜＞/b＜＞/p＜ ＞/td＜ ＞td width=”128” rowspan=”2” valign=”top” style=”width:95.9pt；border-top:none； border-left:none；border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-top-alt:solid windowtext .5pt；mso-border-left-alt:solid windowtext .5pt； mso-border-alt:solid windowtext .5pt；padding:0cm 5.4pt 0cm 5.4pt”＜ ＞p class=”MsoListParagraph” align=”center” style=”text-align:center”＜＞b＜＞span lang=”EN-US” style=”font-size:8.5pt；font-family:” verdana”,sans-serif；=”” mso-fareast-font-family:新細明體”=””＜V＞o:p＜＞/o:p＜＞/span＜＞/b＜＞/p＜ ＞/td＜ ＞/tr＜ ＞tr style=”mso-yfti-irow:3；mso-yfti-lastrow:yes”＜ ＞td width=”131” valign=”top” style=”width:98.4pt；border:solid windowtext 1.0pt； border-top:none；mso-border-top-alt:solid windowtext .5pt；mso-border-alt:solid windowtext .5pt； padding:0cm 5.4pt 0cm 5.4pt”＜ ＞p class=”MsoListParagraph”＜＞b＜＞span lang=”EN-US” style=”font-size:8.5pt； font-family:” verdana”,sans-serif；mso-fareast-font-family:新細明體”=””＜Preset Point + Human body outline＞o:p＜＞/o:p＜＞/span＜＞/b＜＞/p＜ ＞/td＜ ＞td width=”87” valign=”top” style=”width:64.9pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-top-alt:solid windowtext .5pt；mso-border-left-alt:solid windowtext .5pt； mso-border-alt:solid windowtext .5pt；padding:0cm 5.4pt 0cm 5.4pt”＜ ＞p class=”MsoListParagraph”＜＞b＜＞span lang=”EN-US” style=”font-size:8.5pt； font-family:” verdana”,sans-serif；mso-fareast-font-family:新細明體”=””＜＞o:p＜ ＞/o:p＜＞/span＜＞/b＜＞/p＜ ＞/td＜ ＞td width=”99” valign=”top” style=”width:74.15pt；border-top:none；border-left: none；border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-top-alt:solid windowtext .5pt；mso-border-left-alt:solid windowtext .5pt； mso-border-alt:solid windowtext .5pt；padding:0cm 5.4pt 0cm 5.4pt”＜ ＞p class=”MsoListParagraph”＜＞b＜＞span lang=”EN-US” style=”font-size:8.5pt； font-family:” verdana”,sans-serif；mso-fareast-font-family:新細明體”=””＜V＞o:p＜＞/o:p＜＞/span＜＞/b＜＞/p＜ ＞/td＜ ＞td width=”135” valign=”top” style=”width:101.55pt；border-top:none；border-left: none；border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-top-alt:solid windowtext .5pt；mso-border-left-alt:solid windowtext .5pt； mso-border-alt:solid windowtext .5pt；padding:0cm 5.4pt 0cm 5.4pt”＜ ＞p class=”MsoListParagraph”＜＞b＜＞span lang=”EN-US” style=”font-size:8.5pt； font-family:” verdana”,sans-serif；mso-fareast-font-family:新細明體”=””＜＞o:p＜ ＞/o:p＜＞/span＜＞/b＜＞/p＜ ＞/td＜ ＞/tr＜ ＞/tbody＜＞/table＜＞br＜＞div style=””＜＞p class=”MsoNormal” style=””＜＞b style=””＜＞span lang=”EN-US” style=”font-size: large；” verdana”,sans-serif；mso-fareast-font-family:=”” 新細明體”=””＜Manual Frame does not support tracking function, ＞/span＜＞/b＜＞/p＜＞p class=”MsoNormal” style=””＜＞b style=””＜＞span lang=”EN-US” style=”font-size: large；” verdana”,sans-serif；mso-fareast-font-family:=”” 新細明體”=””＜but can be manually adjusted via controller/ PTZApp2/ Web UI.＞o:p＜＞/o:p＜＞/span＜＞/b＜＞/p＜＞br＜＞/div＜ Need more help? »» Contact us
What is app mode and camera mode in Preset Link Function on PTZApp2?
＞p class=”MsoListParagraph” style=”margin-left: 36pt；”＜＞b style=””＜＞span lang=”EN-US” style=”font-family: Verdana, sans-serif； font-size: large；”＜In App mode : All the parameters will be read from PTZApp2 via USB.＞/span＜＞/b＜＞/p＜＞p class=”MsoListParagraph” style=”margin-left: 36pt；”＜＞b style=””＜＞span lang=”EN-US” style=”font-family: Verdana, sans-serif； font-size: large；”＜In camera mode : User only need to setup the setting on PTZApp2 for the first time. ＞/span＜＞/b＜＞/p＜＞p class=”MsoListParagraph” style=”margin-left: 36pt；”＜＞b style=””＜＞span lang=”EN-US” style=”font-family: Verdana, sans-serif； font-size: large；”＜All the parameters will be set and read from the camera devices.＞/span＜＞/b＜＞/p＜ ＞p class=”MsoListParagraph” style=”margin-left: 36pt；”＜ ＞a href=”https://www.aver.com/Upload/KBFAQ/789.jpg” title=”Click to Enlarge Image” data-fancybox＜ ＞img class=”grid-img img-responsive”src=”https://www.aver.com/Upload/KBFAQ/789.jpg”＜ ＞/a＜ ＞/p＜ ＞p class=”MsoListParagraph” style=”margin-left: 36pt；”＜＞p class=”MsoListParagraph” style=”margin-left:36.0pt；mso-para-margin-left:0gd； mso-pagination:widow-orphan”＜＞b＜＞span lang=”EN-US” style=”font-family: Verdana, sans-serif；”＜＞span style=”font-size: large；”＜Current support models ＞/span＜＞span style=”font-size: 8.5pt；”＜＞o:p＜＞/o:p＜＞/span＜＞/span＜＞/b＜＞/p＜ ＞p class=”MsoListParagraph” style=”margin-left:36.0pt；mso-para-margin-left:0gd；mso-pagination:widow-orphan”＜ ＞a href=”https://www.aver.com/Upload/KBFAQ/789-1.jpg” title=”Click to Enlarge Image” data-fancybox＜ ＞img class=”grid-img img-responsive”src=”https://www.aver.com/Upload/KBFAQ/789-1.jpg”＜ ＞/a＜ ＞/p＜ ＞br＜ ＞/p＜ Need more help? »» Contact us
May I enable 60FPS/ Flip/ Mirror/ OSD/ PIP/ Smart Gallery functions at the same time?
＞b style=””＜＞span lang=”EN-US” style=”font-size: large；” verdana”,sans-serif；mso-fareast-font-family:新細明體；mso-bidi-font-family:”times=”” new=”” roman”；=”” mso-bidi-theme-font:minor-bidi；mso-ansi-language:en-us；mso-fareast-language:=”” zh-tw；mso-bidi-language:ar-sa”=””＜Please refer to the below table＞/span＜＞/b＜＞div style=”font-size: 10pt；”＜＞img class=”grid-img img-responsive” src=”https://www.aver.com/Upload/KBFAQ/46555.jpg”＜＞/div＜＞div style=”font-size: 10pt；”＜＞br＜＞/div＜ Need more help? »» Contact us
Can PTZApp2 use under user account of winodws OS?
＞p class=”MsoNormal” style=””＜＞span lang=”EN-US” style=”font-family: Verdana, sans-serif；”＜＞span style=”font-size: large；”＜Yes, but you will still need to install PTZApp2 with admin account under C:\\, and then switch to user account.＞/span＜＞span style=”font-size: 8.5pt；”＜＞o:p＜＞/o:p＜＞/span＜＞/span＜＞/p＜ Need more help? »» Contact us
Can FONE540 still remember the previous settings if I reboot the device or unplug/plug the power?
＞p class=”MsoNormal” style=””＜＞span lang=”EN-US” style=”font-family: Verdana, sans-serif；”＜＞span style=”font-size: large；”＜Yes, the setting will be saved in Fone540 even after a regular power cycle.＞/span＜＞span style=”font-size: 8.5pt；”＜＞o:p＜＞/o:p＜＞/span＜＞/span＜＞/p＜ Need more help? »» Contact us
Before we use the microphone for the video conferencing on the windows OS, What configuration we need check in advance?
＞p class=”MsoNormal” style=”font-size: 10pt；”＜＞span lang=”EN-US” style=”font-family: Verdana, sans-serif； font-size: large；”＜Before we use the microphone for the video conferencing on the windows, we can check the below items ＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞p class=”MsoListParagraph” style=”font-size: 10pt； margin-left: 18pt； text-indent: -18pt；”＜＞span lang=”EN-US” style=””＜＞span style=”font-size: large；”＜A. Please make sure that the microphone access for the device is on.＞/span＜＞span style=”font-size: 10pt；”＜＞o:p＜＞/o:p＜＞/span＜＞/span＜＞/p＜＞p class=”MsoListParagraph” style=”font-size: 10pt； margin-left: 18pt； text-indent: -18pt；”＜＞span lang=”EN-US” style=””＜＞img class=”grid-img img-responsive” src=”https://www.aver.com/Upload/KBFAQ/104EN1.png”＜＞/span＜＞/p＜＞p class=”MsoListParagraph” style=”font-size: 10pt； margin-left: 18pt； text-indent: -18pt；”＜＞span lang=”EN-US” style=””＜＞/span＜＞/p＜＞p class=”MsoNormal” style=”font-size: 10pt；”＜＞span lang=”EN-US”＜＞span style=”font-size: large；”＜B. Please allow desktop to access the microphone＞/span＜＞/span＜＞/p＜＞p class=”MsoNormal” style=”font-size: 10pt；”＜＞span lang=”EN-US”＜＞img class=”grid-img img-responsive” src=”https://www.aver.com/Upload/KBFAQ/104EN2.png”＜＞/span＜＞/p＜＞p class=”MsoNormal” style=”font-size: 10pt；”＜＞span lang=”EN-US”＜＞/span＜＞/p＜＞p class=”MsoListParagraph” style=”font-size: 10pt； margin-left: 18pt； text-indent: -18pt；”＜＞span style=”font-size: large；”＜＞span lang=”EN-US” style=””＜C. ；＞/span＜＞/span＜＞span lang=”EN-US” style=””＜＞span style=”font-size: large；”＜Please set the microphone on the advance sound options＞/span＜＞span style=”font-size: 10pt；”＜＞o:p＜＞/o:p＜＞/span＜＞/span＜＞/p＜＞span style=”font-size: 10pt；”＜＞img class=”grid-img img-responsive” src=”https://www.aver.com/Upload/KBFAQ/104EN3.png”＜＞/span＜＞p style=”font-size: 10pt；”＜＞/p＜＞p style=”font-size: 10pt；”＜＞/p＜＞div style=””＜＞p class=”MsoListParagraph” style=”font-size: 10pt； margin-left: 18pt； text-indent: -18pt；”＜＞span style=”font-size: large；”＜＞span lang=”EN-US” style=”font-family: Verdana, sans-serif；”＜D. ；＞/span＜＞span lang=”EN-US” style=””＜Please disable the exclusive mode＞/span＜＞/span＜＞span lang=”EN-US” style=”font-size: 8.5pt； font-family: Verdana, sans-serif；”＜＞o:p＜＞/o:p＜＞/span＜＞/p＜＞p class=”MsoListParagraph” style=”font-size: 10pt； margin-left: 18pt； text-indent: -18pt；”＜＞span style=”font-size: large；”＜＞span lang=”EN-US” style=””＜settings ->； Sound ->； Related Settings, select ”Sound Control Panel” ->； ；＞/span＜＞/span＜＞/p＜＞p class=”MsoListParagraph” style=”font-size: 10pt； margin-left: 18pt； text-indent: -18pt；”＜＞span style=”font-size: large；”＜＞span lang=”EN-US” style=””＜Recording, Synaptics Audio ->； Properties ->； ；＞/span＜＞/span＜＞span style=”font-size: large； text-indent: -18pt；”＜Advanced＞/span＜＞/p＜＞p class=”MsoListParagraph” style=”margin-left: 18pt； text-indent: -18pt；”＜＞img class=”grid-img img-responsive” src=”https://www.aver.com/Upload/KBFAQ/104EN3-1.jpg”＜＞/p＜＞p class=”MsoListParagraph” style=”margin-left: 18pt； text-indent: -18pt；”＜＞img class=”grid-img img-responsive” src=”https://www.aver.com/Upload/KBFAQ/104EN-2.jpg”＜＞/p＜＞p class=”MsoListParagraph” style=”margin-left: 18pt； text-indent: -18pt；”＜＞img src=”https://www.aver.com/Upload/KBFAQ/104E-3.jpg”＜＞/p＜＞/div＜ Need more help? »» Contact us
How to select the AVer usb cameras on LINE video call ?
＞p class=”MsoNormal” style=””＜＞span lang=”EN-US” style=”font-family: Verdana, sans-serif； font-size: large；”＜For the line group setting, user can follow the method1 or mathod2 to select the AVer usb cameras on the software.  ＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞p class=”MsoNormal” style=””＜＞span lang=”EN-US” style=”font-family: Verdana, sans-serif； font-size: large；”＜Method1.＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞p class=”MsoNormal” style=””＜＞span lang=”EN-US” style=”font-family: Verdana, sans-serif； font-size: large；”＜Please click the video call setting on the LINE＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞p class=”MsoNormal” style=””＜＞span style=”font-size: large；”＜＞span lang=”EN-US” style=”font-family: Verdana, sans-serif；”＜Setting ＞/span＜＞span lang=”EN-US” style=”font-family: ”Cambria Math”, serif；”＜⇒＞/span＜＞span lang=”EN-US” style=”font-family: Verdana, sans-serif；”＜Video＞/span＜＞span lang=”EN-US” style=”font-family: ”Cambria Math”, serif；”＜ ＞/span＜＞span lang=”EN-US” style=”font-family: Verdana, sans-serif；”＜click the Use device＞/span＜＞span style=”font-family: 新細明體, serif；”＜’＞/span＜＞/span＜＞span lang=”EN-US” style=”font-family: Verdana, sans-serif；”＜＞span style=”font-size: large；”＜s video codec and HD group video call＞/span＜＞span style=”font-size: 8.5pt；”＜＞o:p＜＞/o:p＜＞/span＜＞/span＜＞/p＜＞p class=”MsoNormal” style=””＜＞span lang=”EN-US” style=”font-family: Verdana, sans-serif；”＜＞img src=”https://www.aver.com/Upload/KBFAQ/103EN1.png”＜＞/span＜＞/p＜＞p class=”MsoNormal”＜＞span lang=”EN-US” style=”font-family: Verdana, sans-serif； font-size: large；”＜Method 2＞o:p＜＞/o:p＜＞/span＜＞/p＜＞p class=”MsoNormal”＜＞span lang=”EN-US” style=”font-family: Verdana, sans-serif； font-size: large；”＜ ＞span lang=”EN-US” style=””＜Click low resolution under 720p on PTZApp2＞/span＜＞/span＜＞/p＜＞p class=”MsoNormal”＜＞span lang=”EN-US” style=”font-family: Verdana, sans-serif； font-size: large；”＜＞span lang=”EN-US” style=””＜＞img [11:29 AM] Trista Huang class=”grid-img img-responsive” src=”https://www.aver.com/Upload/KBFAQ/103EN2.png”＜＞/span＜＞/span＜＞/p＜ Need more help? »» Contact us
Can CAM550 support RTMP/RTSP、HDMI、 and USB output at the same time?
＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span style=”mso-fareast-font-family: ”Arial Unicode MS”；mso-bidi-font-family:Calibri；mso-bidi-theme-font:minor-latin”＜Yes, this model can support RTSP/RTMP、HDMI、 and usb stream output at the same time.＞/span＜＞/p＜ Need more help? »» Contact us
Can CAM520 Pro series support RTMP/RTSP and USB stream at the same time?
＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span style=”mso-fareast-font-family: ” arial=”” unicode=”” ms”；mso-bidi-font-family:calibri；mso-bidi-theme-font:minor-latin”=””＜Yes, this model can support RTSP/RTMP and usb stream output at the same time.＞o:p＜＞/o:p＜＞/span＜＞/p＜ Need more help? »» Contact us
Can VB130 | VB342 Pro support RTMP/RTSP and USB stream at the same time?
＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span style=”mso-fareast-font-family: ”Arial Unicode MS”；mso-bidi-font-family:Calibri；mso-bidi-theme-font:minor-latin”＜Due to hardware limitation, VB130 | VB342Pro do not support this feature.＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span style=”mso-fareast-font-family: ”Arial Unicode MS”；mso-bidi-font-family:Calibri；mso-bidi-theme-font:minor-latin”＜It only can choose either RTMP/RTSP or USB stream.＞o:p＜＞/o:p＜＞/span＜＞/p＜ Need more help? »» Contact us
Can VC520 Pro series support RTMP/RTSP and USB stream at the same time?
＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span style=”mso-fareast-font-family: ”Arial Unicode MS”；mso-bidi-font-family:Calibri；mso-bidi-theme-font:minor-latin”＜Yes, this model can support RTSP/RTMP and usb stream output at the same time.＞o:p＜＞/o:p＜＞/span＜＞/p＜ Need more help? »» Contact us
How can I use Keystone auto detection on Mac OS platform?
＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span style=”mso-fareast-font-family: "；Arial Unicode MS"；；mso-bidi-font-family:Calibri；mso-bidi-theme-font:minor-latin”＜Keystone Function does not support on Mac OS platform.＞o:p＜＞/o:p＜＞/span＜＞/p＜ Need more help? »» Contact us
May I mute/unmute the microphone individually during the meeting if I have expansion solution on VC520 Pro, VC520 Pro2, or FONE540?
＞p class=”MsoNormal”＜＞span lang=”EN-US” style=”mso-ascii-font-family:Calibri； mso-hansi-font-family:Calibri；mso-bidi-font-family:Calibri”＜According to regular usage experience and design concept, the microphones have to work together. We cannot mute/unmute them individually during the meeting.＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span lang=”EN-US” style=”mso-fareast-font-family: "；Arial Unicode MS"；；mso-bidi-font-family:Calibri；mso-bidi-theme-font:minor-latin； background:#D9D9D9；mso-shading:white；mso-pattern:gray-15 auto”＜＞o:p＜ ；＞/o:p＜＞/span＜＞/p＜ Need more help? »» Contact us
May I use audio feature like audio tracking by expansion Microphone unit of VB130 or VB342+ models?
＞p class=”MsoNormal”＜＞span lang=”EN-US” style=”mso-ascii-font-family:Calibri； mso-hansi-font-family:Calibri；mso-bidi-font-family:Calibri”＜All of audio feature＞span style=”color:black；mso-themecolor:text1”＜s ＞/span＜are only available on built-in microphone. It means we cannot implement audio feature on expansion microphone.＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞p class=”MsoNormal”＜＞span lang=”EN-US” style=”mso-ascii-font-family:Calibri； mso-hansi-font-family:Calibri；mso-bidi-font-family:Calibri”＜＞o:p＜ ；＞/o:p＜＞/span＜＞/p＜ Need more help? »» Contact us
Does AVer VB130 support expansion speaker phone or expansion Microphone?
＞p class=”MsoNormal”＜＞span lang=”EN-US” style=”mso-ascii-font-family:Calibri； mso-hansi-font-family:Calibri；mso-bidi-font-family:Calibri”＜Yes, VB130 supports only one expansion Microphone. There are 10M and 20M long cable options. Please contact to AVer information or contact local distributor for more detail.＞o:p＜＞/o:p＜＞/span＜＞/p＜ Need more help? »» Contact us
RS232 mini cascade connection pin table
＞img src=”https://www.aver.com/Upload/KBFAQ/1982-01.png”＜＞div＜＞img src=”https://www.aver.com/Upload/KBFAQ/1982-02.png”＜＞/div＜ Need more help? »» Contact us
When to use the button 9/15 pickup phone call and hang up phone call option on remote control?
＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span lang=”EN-US” style=”mso-fareast-font-family: ”Arial Unicode MS”；mso-bidi-font-family:Calibri；mso-bidi-theme-font:minor-latin”＜For example, you can use the red phone button (15) to hang up the phone call when you want to hang up a Teams call.＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span lang=”EN-US” style=”mso-fareast-font-family: ”Arial Unicode MS”；mso-bidi-font-family:Calibri；mso-bidi-theme-font:minor-latin”＜Or if you want to pick-up an incoming call, you can use the green phone button(9) to pick up.＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span lang=”EN-US” style=”mso-fareast-font-family: ”Arial Unicode MS”；mso-bidi-font-family:Calibri；mso-bidi-theme-font:minor-latin”＜＞o:p＜ ＞/o:p＜＞/span＜＞img src=”https://www.aver.com/Upload/KBFAQ/1981.png” style=”font-size: 10pt；”＜＞/p＜ ＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span lang=”EN-US” style=”mso-fareast-font-family: ”Arial Unicode MS”；mso-bidi-font-family:Calibri；mso-bidi-theme-font:minor-latin”＜For now these 2 button are supported for VC520/ VC520Pro/ VC520Pro2, not supported for CAM series or VC540(CAM540+Fone540).＞o:p＜＞/o:p＜＞/span＜＞/p＜ Need more help? »» Contact us
What is the difference between PTZ camera and AI camera?
＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span lang=”EN-US” style=”mso-fareast-font-family: "；Arial Unicode MS"；；mso-bidi-font-family:Calibri；mso-bidi-theme-font:minor-latin”＜PTZ len(Main len) : 4K 24X Zoom, it’s the primary Len, it can adjust pan/tilt and zoom in/ out.＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span lang=”EN-US” style=”mso-fareast-font-family: "；Arial Unicode MS"；；mso-bidi-font-family:Calibri；mso-bidi-theme-font:minor-latin”＜AI len : It designs for CAM 550 AI function ( AI gesture, auto framing, etc).＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span lang=”EN-US” style=”mso-fareast-font-family: "；Arial Unicode MS"；；mso-bidi-font-family:Calibri；mso-bidi-theme-font:minor-latin”＜For this moment, it cannot be adjusted pan/ tilt/ Zoom in / Zoom out.＞o:p＜＞/o:p＜＞/span＜＞/p＜ Need more help? »» Contact us
How much optical zoom/ digital zoom/ total zoom and default is it for CAM550
＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span lang=”EN-US” style=”mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin”＜Optical zoom : 12X Zoom＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span lang=”EN-US” style=”mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin”＜Digital zoom : 2X Zoom＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span lang=”EN-US” style=”mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin”＜Total zoom : 24X Zoom＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span lang=”EN-US” style=”mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin”＜The default is 18X ＞/span＜＞span lang=”EN-US” style=”font-family:Wingdings；mso-ascii-font-family:Calibri； mso-ascii-theme-font:minor-latin；mso-hansi-font-family:Calibri；mso-hansi-theme-font: minor-latin；mso-bidi-font-family:Calibri；mso-bidi-theme-font:minor-latin； mso-char-type:symbol；mso-symbol-font-family:Wingdings”＜＞span style=”mso-char-type: symbol；mso-symbol-font-family:Wingdings”＜à＞/span＜＞/span＜＞span lang=”EN-US” style=”mso-bidi-font-family:Calibri；mso-bidi-theme-font:minor-latin”＜ To set to 24X, please go to PTZApp2 ( Please check the picture below)＞o:p＜＞/o:p＜＞/span＜＞/p＜＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span lang=”EN-US” style=”mso-bidi-font-family:Calibri；mso-bidi-theme-font:minor-latin”＜＞img src=”https://www.aver.com/Upload/KBFAQ/1979.png”＜＞/span＜＞/p＜ Need more help? »» Contact us
Can I set the preset name for preset points on PTZApp2?
＞span lang=”EN-US” style=”font-size:12.0pt；mso-bidi-font-size: 11.0pt；font-family:"；Calibri"；,"；sans-serif"；；mso-ascii-theme-font:minor-latin； mso-fareast-font-family:"；Arial Unicode MS"；；mso-hansi-theme-font:minor-latin； mso-bidi-theme-font:minor-latin；mso-ansi-language:EN-US；mso-fareast-language: ZH-TW；mso-bidi-language:AR-SA”＜You cannot set preset name on PTZApp2, but you can go to Web interface to set/update preset name.＞/span＜ Need more help? »» Contact us
Is it possible to use CAM130 content camera content function on blackboard or it’s only for whiteboard?
＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span lang=”EN-US” style=”mso-fareast-font-family: "；Arial Unicode MS"；；mso-bidi-font-family:Calibri；mso-bidi-theme-font:minor-latin”＜For now you can see a better result to use on whiteboard.＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span lang=”EN-US” style=”mso-fareast-font-family: "；Arial Unicode MS"；；mso-bidi-font-family:Calibri；mso-bidi-theme-font:minor-latin”＜We do not suggest using it on blackboard or glass, you can still see the floating content but it’s not clear enough.＞o:p＜＞/o:p＜＞/span＜＞/p＜ Need more help? »» Contact us
Does CAM130 Content camera can use USB3.0 to supply power without the power cable?
＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span lang=”EN-US” style=”mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin”＜Yes, if there is no extra extender or HUB between CAM130 content camera and PC.＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞p class=”MsoNormal” style=”tab-stops:49.8pt”＜＞span lang=”EN-US” style=”mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin”＜However, we do not guarantee the power would be enough ；＞/span＜＞span style=”font-size: 10pt；”＜when only connect with USB3.0.＞/span＜＞span style=”font-size: 10pt；”＜ ；if you connect with other extender cable. ；＞/span＜＞/p＜ Need more help? »» Contact us
Is Aver USB conferences video product certified by Teams and Zoom?
＞div style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal；”＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜Teams Rooms: ＞/span＜＞/font＜＞/div＜＞blockquote style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal； margin: 0px 0px 0px 40px； border: none； padding: 0px；”＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜You can find Aver cameras on Teams rooms certified firmware versions for USB audio and video peripherals, please check the below link for more detail.＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜＞a href=”https://docs.microsoft.com/en-us/microsoftteams/rooms/requirements”＜https://docs.microsoft.com/en-us/microsoftteams/rooms/requirements ＞/a＜＞/span＜＞/font＜＞/div＜＞/blockquote＜＞div style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal；”＜＞span style=”white-space:pre”＜ ＞/span＜＞img src=”https://www.aver.com/Upload/KBFAQ/1911_01.png” class=”grid-img img-responsive”＜＞/div＜＞div style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal；”＜＞br＜＞/div＜＞div style=””＜＞div style=””＜＞span style=”font-family: Arial, Verdana； font-size: 13.3333px；”＜Zoom:＞/span＜＞/div＜＞/div＜＞blockquote style=”margin: 0 0 0 40px； border: none； padding: 0px；”＜＞div style=””＜＞div style=””＜＞span style=”font-family: Arial, Verdana； font-size: 13.3333px；”＜You can find Aver cameras on Zoom Rooms certified hardware list, please refer to the below link for more detail.＞/span＜＞/div＜＞/div＜＞div style=””＜＞div style=””＜＞span style=”font-family: Arial, Verdana； font-size: 13.3333px；”＜＞a href=”https://support.zoom.us/hc/en-us/articles/360033608731-Certified-Zoom-Rooms-Devices”＜https://support.zoom.us/hc/en-us/articles/360033608731-Certified-Zoom-Rooms-Devices ＞/a＜＞/span＜＞/div＜＞/div＜＞div style=””＜＞div style=””＜＞span style=”font-family: Arial, Verdana； font-size: 13.3333px；”＜＞br＜＞/span＜＞/div＜＞div style=””＜＞table class=”MsoNormalTable” border=”0” cellspacing=”0” cellpadding=”0” width=”677” style=”width:406.0pt；margin-left:.65pt；border-collapse:collapse；mso-yfti-tbllook: 1184；mso-padding-alt:0cm 1.4pt 0cm 1.4pt”＜ ＞tbody＜＞tr style=”mso-yfti-irow:0；mso-yfti-firstrow:yes；height:15.6pt”＜ ＞td width=”122” nowrap=”” style=”width:73.0pt；padding:0cm 1.4pt 0cm 1.4pt； height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜Cameras＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”192” nowrap=”” style=”width:115.0pt；padding:0cm 1.4pt 0cm 1.4pt； height:15.6pt”＜＞/td＜ ＞td width=”363” nowrap=”” style=”width:218.0pt；padding:0cm 1.4pt 0cm 1.4pt； height:15.6pt”＜＞/td＜ ＞/tr＜ ＞tr style=”mso-yfti-irow:1；height:15.6pt”＜ ＞td width=”122” nowrap=”” style=”width:73.0pt；border:solid windowtext 1.0pt； mso-border-alt:solid windowtext .5pt；background:#92CDDC；padding:0cm 1.4pt 0cm 1.4pt； height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜Manufacturer＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”192” nowrap=”” style=”width:115.0pt；border:solid windowtext 1.0pt； border-left:none；mso-border-top-alt:solid windowtext .5pt；mso-border-bottom-alt: solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt；background: #92CDDC；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜Model＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”363” nowrap=”” style=”width:218.0pt；border:solid windowtext 1.0pt； border-left:none；mso-border-top-alt:solid windowtext .5pt；mso-border-bottom-alt: solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt；background: #92CDDC；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜Date certified＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞/tr＜ ＞tr style=”mso-yfti-irow:2；height:15.6pt”＜ ＞td width=”122” nowrap=”” style=”width:73.0pt；border:solid windowtext 1.0pt； border-top:none；mso-border-left-alt:solid windowtext .5pt；mso-border-bottom-alt: solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt；background: #DCE6F1；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜Aver＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”192” nowrap=”” style=”width:115.0pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-bottom-alt:solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt； background:#DCE6F1；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜CAM540＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”363” nowrap=”” style=”width:218.0pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-bottom-alt:solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt； background:#DCE6F1；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜Oct 2019＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞/tr＜ ＞tr style=”mso-yfti-irow:3；height:15.6pt”＜ ＞td width=”122” nowrap=”” style=”width:73.0pt；border:solid windowtext 1.0pt； border-top:none；mso-border-left-alt:solid windowtext .5pt；mso-border-bottom-alt: solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt；background: #DCE6F1；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜Aver＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”192” nowrap=”” style=”width:115.0pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-bottom-alt:solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt； background:#DCE6F1；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜VB342+＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”363” nowrap=”” style=”width:218.0pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-bottom-alt:solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt； background:#DCE6F1；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜Nov 2019＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞/tr＜ ＞tr style=”mso-yfti-irow:4；height:15.6pt”＜ ＞td width=”122” nowrap=”” style=”width:73.0pt；border:solid windowtext 1.0pt； border-top:none；mso-border-left-alt:solid windowtext .5pt；mso-border-bottom-alt: solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt；background: #DCE6F1；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜Aver＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”192” nowrap=”” style=”width:115.0pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-bottom-alt:solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt； background:#DCE6F1；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜CAM520pro＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”363” nowrap=”” style=”width:218.0pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-bottom-alt:solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt； background:#DCE6F1；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜Jan 2020＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞/tr＜ ＞tr style=”mso-yfti-irow:5；height:15.6pt”＜ ＞td width=”122” nowrap=”” style=”width:73.0pt；border:solid windowtext 1.0pt； border-top:none；mso-border-left-alt:solid windowtext .5pt；mso-border-bottom-alt: solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt；background: #DCE6F1；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜Aver＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”192” nowrap=”” style=”width:115.0pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-bottom-alt:solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt； background:#DCE6F1；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜CAM520pro2＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”363” nowrap=”” style=”width:218.0pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-bottom-alt:solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt； background:#DCE6F1；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜Apr 2021＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞/tr＜ ＞tr style=”mso-yfti-irow:6；height:15.6pt”＜ ＞td width=”122” nowrap=”” style=”width:73.0pt；border:solid windowtext 1.0pt； border-top:none；mso-border-left-alt:solid windowtext .5pt；mso-border-bottom-alt: solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt；background: #DCE6F1；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜Aver＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”192” nowrap=”” style=”width:115.0pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-bottom-alt:solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt； background:#DCE6F1；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜VC520pro2＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”363” nowrap=”” style=”width:218.0pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-bottom-alt:solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt； background:#DCE6F1；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜Apr 2021＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞/tr＜ ＞tr style=”mso-yfti-irow:7；height:15.6pt”＜ ＞td width=”122” nowrap=”” style=”width:73.0pt；border:solid windowtext 1.0pt； border-top:none；mso-border-left-alt:solid windowtext .5pt；mso-border-bottom-alt: solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt；background: #DCE6F1；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜Aver＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”192” nowrap=”” style=”width:115.0pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-bottom-alt:solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt； background:#DCE6F1；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜VB130＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”363” nowrap=”” style=”width:218.0pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-bottom-alt:solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt； background:#DCE6F1；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜Apr 2021＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞/tr＜ ＞tr style=”mso-yfti-irow:8；mso-yfti-lastrow:yes；height:15.6pt”＜ ＞td width=”122” nowrap=”” style=”width:73.0pt；border:solid windowtext 1.0pt； border-top:none；mso-border-left-alt:solid windowtext .5pt；mso-border-bottom-alt: solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt；background: #DCE6F1；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜Aver＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”192” nowrap=”” style=”width:115.0pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-bottom-alt:solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt； background:#DCE6F1；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜CAM130＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”363” nowrap=”” style=”width:218.0pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-bottom-alt:solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt； background:#DCE6F1；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜Apr 2021＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞/tr＜ ＞/tbody＜＞/table＜＞br＜＞/div＜＞/div＜＞/blockquote＜ Need more help? »» Contact us
Can I connect extension microphone to VB130?
＞p class=”MsoNormal” style=”tab-stops:192.0pt”＜＞span lang=”EN-US” style=”mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin”＜Yes, you can refer to Aver optional 10/20M extension microphone.＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞p class=”MsoNormal” style=”tab-stops:192.0pt”＜＞span lang=”EN-US” style=”mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin”＜＞a href=”https://communication.aver.com/model/vb130”＜https://communication.aver.com/model/vb130＞/a＜ ＞o:p＜＞/o:p＜＞/span＜＞/p＜＞p class=”MsoNormal” style=”tab-stops:192.0pt”＜＞img src=”https://www.aver.com/Upload/KBFAQ/1910.png” class=”grid-img img-responsive”＜＞/p＜ Need more help? »» Contact us
How many cameras are the maximum which can be managed by RS232?
＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜Maximum are 8.＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜You can also set the settings on PTZApp2＞/span＜＞/font＜＞/div＜＞div style=””＜＞img src=”https://www.aver.com/Upload/KBFAQ/1909.png” class=”grid-img img-responsive”＜＞/div＜ Need more help? »» Contact us
Is it possible for VC520 Pro / VC520 Pro2 hanging upside down?
＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜Yes, you can refer to below accessories.＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜＞a href=”https://communication.aver.com/model/vc520pro2?_ga=2.13252087.1533512972.1641118386-1994765751.1631501148”＜https://communication.aver.com/model/vc520pro2?_ga=2.13252087.1533512972.1641118386-1994765751.1631501148＞/a＜＞/span＜＞/font＜＞/div＜＞div style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal；”＜＞img src=”https://www.aver.com/Upload/KBFAQ/1908_01.png” class=”grid-img img-responsive”＜＞/div＜＞div style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal；”＜＞img src=”https://www.aver.com/Upload/KBFAQ/1908_02.png” class=”grid-img img-responsive”＜＞/div＜＞div style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal；”＜＞br＜＞/div＜ Need more help? »» Contact us
What is the total length of the extension cable for VC520 Pro / VC520 Pro2 Extension Speakerphone / Microphone?
＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜Cable 5/10/20M cable, Maximum length is 40M.＞/span＜＞/font＜ Need more help? »» Contact us
Which USB Video conference camera supports RS232?
＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜Model : CAM520/Cam520 Pro/ CAM520 Pro2,VC520+, CAM540, VB342+, VC520 Pro/VC520 Pro2＞/span＜＞/font＜ Need more help? »» Contact us
Can I set my Aver USB conference camera when using PTZApp2 Virtual Stream function?
＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜No, you cannot do any setting on camera when you using Virtual stream function, you will need to use remote control or VISCA to control the camera.＞/span＜＞/font＜ Need more help? »» Contact us
Is the spec of the main Speaker for VC520 Pro1 and VC520 Pro2 the same?
＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜Yes, the main speakerphone can use on both models.＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜The spec is the same.＞/span＜＞/font＜＞/div＜＞div style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal；”＜＞br＜＞/div＜ Need more help? »» Contact us
What is the difference of the preset point settings between CAM520 pro2/VC520 Pro2 and CAM130/VB130?
＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜CAM520 pro2/VC520 Pro2 allow overlap between 2 preset areas.＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜CAM130/VB130 do not allow overlaps between 2 preset areas＞/span＜＞/font＜＞/div＜＞div style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal；”＜＞br＜＞/div＜ Need more help? »» Contact us
What is this function on PTZApp2 for VB130/CAM130?
＞div style=””＜＞div style=””＜＞img src=”https://www.aver.com/Upload/KBFAQ/1900.png” class=”grid-img img-responsive”＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜During the video conference, the software and USB camera will do a handshake to check the needed resolution for the software.＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜When disable this function on VB130/CAM130, it will disable the resolution less than 720P, so that the USB camera will only provide the resolution which is higher or equal to 720P for meeting conference software.＞/span＜＞/font＜＞/div＜＞/div＜＞div style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal；”＜＞br＜＞/div＜ Need more help? »» Contact us
What is this function on PTZApp2 for CAM520 Pro2 / VC520 Pro2?
＞div style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal；”＜＞img src=”https://www.aver.com/Upload/KBFAQ/1898.png”＜＞/div＜＞div style=””＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜Off – optical zoom 12X x digital zoom 1.5X = total zoom 18X＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜On – optical zoom 12X x digital zoom 2X = 24X＞/span＜＞/font＜＞/div＜＞/div＜ Need more help? »» Contact us
What is the highest resolution of USB2.0 and USB 3.0 for CAM130/VB130?
＞div style=””＜＞span style=”font-size: 13.3333px； font-family: Arial, Verdana；”＜A. CAM130 has the USB 3.1 port which is USB 2.0 compatible.＞/span＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜Maximum resolution/fps for USB 2.0 and USB 3.1 ports are shown below.＞/span＜＞/font＜＞/div＜＞div style=””＜＞table class=”MsoNormalTable” border=”0” cellspacing=”0” cellpadding=”0” width=”677” style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal； width: 406pt； margin-left: 0.65pt； border-collapse: collapse；”＜ ＞tbody＜＞tr style=”mso-yfti-irow:0；mso-yfti-firstrow:yes；height:15.6pt”＜ ＞td width=”122” nowrap=”” style=”width:73.0pt；border:solid windowtext 1.0pt； mso-border-top-alt:1.0pt；mso-border-left-alt:1.0pt；mso-border-bottom-alt: .5pt；mso-border-right-alt:.5pt；mso-border-color-alt:windowtext；mso-border-style-alt: solid；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span style=”mso-bidi-font-size:12.0pt；font-family:"；新細明體"；,"；serif"；；mso-ascii-font-family: Calibri；mso-ascii-theme-font:minor-latin；mso-hansi-font-family:Calibri； mso-hansi-theme-font:minor-latin；mso-bidi-font-family:Calibri；mso-bidi-theme-font: minor-latin；color:black；mso-font-kerning:0pt”＜　＞/span＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”192” nowrap=”” style=”width:115.0pt；border:solid windowtext 1.0pt； border-left:none；mso-border-top-alt:solid windowtext 1.0pt；mso-border-bottom-alt: solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt；padding: 0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜M-JPEC＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”363” nowrap=”” style=”width:218.0pt；border:solid windowtext 1.0pt； border-left:none；mso-border-top-alt:solid windowtext 1.0pt；mso-border-bottom-alt: solid windowtext .5pt；mso-border-right-alt:solid windowtext 1.0pt；padding: 0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜YUV＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞/tr＜ ＞tr style=”mso-yfti-irow:1；height:31.2pt”＜ ＞td width=”122” nowrap=”” style=”width:73.0pt；border:solid windowtext 1.0pt； border-top:none；mso-border-left-alt:solid windowtext 1.0pt；mso-border-bottom-alt: solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt；padding: 0cm 1.4pt 0cm 1.4pt；height:31.2pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜USB 2.0＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”192” style=”width:115.0pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-bottom-alt:solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt； padding:0cm 1.4pt 0cm 1.4pt；height:31.2pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜o Up to 4k/30fps＞br＜ o 1080p/60fps＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”363” style=”width:218.0pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-bottom-alt:solid windowtext .5pt；mso-border-right-alt:solid windowtext 1.0pt； padding:0cm 1.4pt 0cm 1.4pt；height:31.2pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜o 640x480 or less resolution, up to 30fps＞br＜ o 720p, up to 10fps＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞/tr＜ ＞tr style=”mso-yfti-irow:2；mso-yfti-lastrow:yes；height:31.8pt”＜ ＞td width=”122” nowrap=”” style=”width:73.0pt；border:solid windowtext 1.0pt； border-top:none；mso-border-left-alt:solid windowtext 1.0pt；mso-border-bottom-alt: solid windowtext 1.0pt；mso-border-right-alt:solid windowtext .5pt；padding: 0cm 1.4pt 0cm 1.4pt；height:31.8pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜USB 3.1＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”192” style=”width:115.0pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-bottom-alt:solid windowtext 1.0pt；mso-border-right-alt:solid windowtext .5pt； padding:0cm 1.4pt 0cm 1.4pt；height:31.8pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜o Up to 4k/30fps＞br＜ o 1080p/60fps＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”363” style=”width:218.0pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； padding:0cm 1.4pt 0cm 1.4pt；height:31.8pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜o Up to 1080p/30fps＞br＜ o 720p/60fps＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞/tr＜ ＞/tbody＜＞/table＜＞br＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 10pt；”＜B. ＞/span＜＞span style=”font-size: 13.3333px；”＜Digital zoom ratio vs video resolution＞/span＜＞/font＜＞br＜＞table class=”MsoNormalTable” border=”0” cellspacing=”0” cellpadding=”0” width=”313” style=”width:188.0pt；margin-left:.65pt；border-collapse:collapse；mso-yfti-tbllook: 1184；mso-padding-alt:0cm 1.4pt 0cm 1.4pt”＜ ＞tbody＜＞tr style=”mso-yfti-irow:0；mso-yfti-firstrow:yes；height:15.6pt”＜ ＞td width=”122” nowrap=”” style=”width:73.0pt；border:solid windowtext 1.0pt； mso-border-top-alt:1.0pt；mso-border-left-alt:1.0pt；mso-border-bottom-alt: .5pt；mso-border-right-alt:.5pt；mso-border-color-alt:windowtext；mso-border-style-alt: solid；padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜Resolution＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”192” nowrap=”” style=”width:115.0pt；border:solid windowtext 1.0pt； border-left:none；mso-border-top-alt:solid windowtext 1.0pt；mso-border-bottom-alt: solid windowtext .5pt；mso-border-right-alt:solid windowtext 1.0pt；padding: 0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜Zoom in/out ratio＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞/tr＜ ＞tr style=”mso-yfti-irow:1；height:15.6pt”＜ ＞td width=”122” nowrap=”” style=”width:73.0pt；border:solid windowtext 1.0pt； border-top:none；mso-border-left-alt:solid windowtext 1.0pt；mso-border-bottom-alt: solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt；padding: 0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜4K＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”192” nowrap=”” style=”width:115.0pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-bottom-alt:solid windowtext .5pt；mso-border-right-alt:solid windowtext 1.0pt； padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜N/A＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞/tr＜ ＞tr style=”mso-yfti-irow:2；height:15.6pt”＜ ＞td width=”122” nowrap=”” style=”width:73.0pt；border:solid windowtext 1.0pt； border-top:none；mso-border-left-alt:solid windowtext 1.0pt；mso-border-bottom-alt: solid windowtext .5pt；mso-border-right-alt:solid windowtext .5pt；padding: 0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜1080p/60fps＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”192” nowrap=”” style=”width:115.0pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； mso-border-bottom-alt:solid windowtext .5pt；mso-border-right-alt:solid windowtext 1.0pt； padding:0cm 1.4pt 0cm 1.4pt；height:15.6pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜2x＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞/tr＜ ＞tr style=”mso-yfti-irow:3；mso-yfti-lastrow:yes；height:16.2pt”＜ ＞td width=”122” nowrap=”” style=”width:73.0pt；border:solid windowtext 1.0pt； border-top:none；mso-border-left-alt:solid windowtext 1.0pt；mso-border-bottom-alt: solid windowtext 1.0pt；mso-border-right-alt:solid windowtext .5pt；padding: 0cm 1.4pt 0cm 1.4pt；height:16.2pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜Others＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞td width=”192” nowrap=”” style=”width:115.0pt；border-top:none；border-left:none； border-bottom:solid windowtext 1.0pt；border-right:solid windowtext 1.0pt； padding:0cm 1.4pt 0cm 1.4pt；height:16.2pt”＜ ＞p class=”MsoNormal” style=”mso-pagination:widow-orphan”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:新細明體；mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin；color:black；mso-font-kerning:0pt”＜4x＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞/td＜ ＞/tr＜ ＞/tbody＜＞/table＜＞br＜＞/div＜＞div style=””＜Since SmartFrame function requires zoom function, it won’t work under 4K resolution.＞/div＜ Need more help? »» Contact us
What is the electrical characteristics for CAM130 USB 3.0?
5V 1A Need more help? »» Contact us
What is the longest distance for CAM130/VB130 to receive sound?
＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜4M.＞/span＜＞/font＜ Need more help? »» Contact us
How to use fill light function on CAM130/VB130?
＞p class=”MsoListParagraph” style=”margin-left: 18pt； text-indent: -18pt；”＜＞![if !supportLists]＜＞span lang=”EN-US” style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 10pt；”＜A.＞/span＜＞/font＜＞font size=”1”＜ ；＞/font＜＞/span＜＞span lang=”EN-US” style=”font-family: Arial, Verdana； font-size: 10pt；”＜You can set the fill light settings on PTZApp2 for CAM130/VB130＞span style=”mso-spacerun:yes”＜ ； ＞/span＜＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞p class=”MsoListParagraph” style=”font-family: Arial, Verdana； font-size: 10pt； margin-left: 18pt；”＜＞span lang=”EN-US” style=”mso-bidi-font-size:12.0pt；mso-fareast-font-family:” arial=”” unicode=”” ms”；=”” mso-bidi-font-family:calibri；mso-bidi-theme-font:minor-latin”=””＜The color temperature rage is between 2700K and 5700K＞o:p＜＞/o:p＜＞/span＜＞/p＜ Need more help? »» Contact us
What is the ''white balance'' setting?
＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜It’s a parameter of camera settings , the main purpose is to adjust the deviation of the white color from light to make the whole color gets closer to human virtual perception.＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜A. You can manually set the white balance value.＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜＞span style=”white-space:pre”＜ ＞/span＜If the value is lower, the color will be more close to blue. It will reduce the warm color level.＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜＞span style=”white-space:pre”＜ ＞/span＜The value is higher, the color will be more close to yellow. It will increase the warm color level.＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜＞br＜＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜B. The rage of white balance value for CAM130 will be as below.＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜＞span style=”white-space:pre”＜ ＞/span＜2800 to 10000＞/span＜＞/font＜＞/div＜＞div style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal；”＜＞img src=”https://www.aver.com/Upload/KBFAQ/1892_01.png”＜＞/div＜＞div style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal；”＜＞br＜＞/div＜＞div style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal；”＜＞img src=”https://www.aver.com/Upload/KBFAQ/1892_02.png”＜＞/div＜＞div style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal；”＜＞br＜＞/div＜ Need more help? »» Contact us
How to connect expansion speakerphone/ microphone to VC520 Pro/ VC520 Pro2/ FONE540?
＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜A. There are 6 way to connect to expansion devices.＞/span＜＞/font＜＞div＜＞img src=”https://www.aver.com/Upload/KBFAQ/1891.png” class=”grid-img img-responsive”＜＞/div＜ Need more help? »» Contact us
What should be paying attention on when you use tracking mode function on PTZApp2 for CAM130/VB130?
＞div style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal；”＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜People Count and Stream Interval: ；＞/span＜＞/font＜＞/div＜＞div style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal；”＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜1. Click the camera button as below.＞/span＜＞/font＜＞/div＜＞div style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal；”＜＞img src=”https://www.aver.com/Upload/KBFAQ/1890_01new.png”＜＞/div＜＞div style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal；”＜＞br＜＞/div＜＞div style=””＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜2. Click the button as below to show people count number and stream interval.＞/span＜＞/font＜＞/div＜＞div style=””＜＞img src=”https://www.aver.com/Upload/KBFAQ/1890_02.png”＜＞img src=”https://www.aver.com/Upload/KBFAQ/1890_03.png”＜＞/div＜＞/div＜ Need more help? »» Contact us
What should be paying more attention on when you use tracking mode function on PTZApp2 for CAM130/VB130?
＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜A. The camera will detect the people and start auto focus and zoom in once people in the room sit or stand for 1~5 seconds, depending on the framing speed you set on PTZApp2 or from Web UI＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜＊The original factory setting is “middle speed”, the “high speed” will be more proper to use on if there is only 1 person in the meeting room.＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜B. The auto focus function can also detect people who wear mask or even only profile curve in maximum distance 5M.＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜＞br＜＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜Please refer to the below video link for more information.＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜＞a href=”https://www.youtube.com/watch?v=ULUQh-E9yCo”＜https://www.youtube.com/watch?v=ULUQh-E9yCo ；＞/a＜＞/span＜＞/font＜＞/div＜＞div style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal；”＜＞br＜＞/div＜ Need more help? »» Contact us
What should be paying more attention on when you use various light conditions settings on PTZApp2 for CAM130/VB130?
＞p class=”MsoListParagraph” style=”margin-left: 18pt； text-indent: -18pt；”＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜A. The brightness in manual mode will be brighter than auto mode.＞/span＜＞/font＜＞/p＜＞p class=”MsoListParagraph” style=”margin-left: 18pt； text-indent: -18pt；”＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜B. The original factory settings will be auto mode. The fill light function will be activated after turn on the video virtual stream. The brightness will be adjusted automatically with the brightness of your current meeting room.＞/span＜＞/font＜＞/p＜＞p class=”MsoListParagraph” style=”margin-left: 18pt； text-indent: -18pt；”＜＞span style=”text-indent: -18pt；”＜C. If you use remote control to turn on fill light function, the fill light function will be manual mode.＞/span＜＞/p＜＞div style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal； text-indent: -24px；”＜＞br＜＞/div＜ Need more help? »» Contact us
What should be paying attention on when you use Virtual Stream function on PTZApp2 for CAM520 Pro/CAM520 Pro2?
＞p class=”MsoListParagraph” style=”margin-left:18.0pt；mso-para-margin-left:0gd； text-indent:-18.0pt；mso-list:l0 level1 lfo1”＜＞![if !supportLists]＜＞span lang=”EN-US” style=”mso-fareast-font-family:Calibri；mso-fareast-theme-font:minor-latin； mso-bidi-font-family:Calibri；mso-bidi-theme-font:minor-latin”＜＞span style=”mso-list:Ignore”＜A.＞span style=”font:7.0pt "；Times New Roman"；”＜ ； ； ； ； ＞/span＜＞/span＜＞/span＜＞![endif]＜＞span lang=”EN-US” style=”mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin”＜Camera and PC need to connect to the same LAN with only Ethernet connection and get rid of USB cable connection.＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞p class=”MsoListParagraph” style=”margin-left:18.0pt；mso-para-margin-left:0gd； text-indent:-18.0pt；mso-list:l0 level1 lfo1”＜＞![if !supportLists]＜＞span lang=”EN-US” style=”mso-fareast-font-family:Calibri；mso-fareast-theme-font:minor-latin； mso-bidi-font-family:Calibri；mso-bidi-theme-font:minor-latin”＜＞span style=”mso-list:Ignore”＜B.＞span style=”font:7.0pt "；Times New Roman"；”＜ ； ； ； ； ＞/span＜＞/span＜＞/span＜＞![endif]＜＞span lang=”EN-US” style=”mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin”＜The virtual stream function which using RTSP technology only for CAM520 Pro/CAM520 Pro2, and do not support Mac OS device.＞br＜ ＊ If you have set a password for RTSP, it will request to provide the password you set when activate this function.＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞p class=”MsoListParagraph” style=”margin-left:18.0pt；mso-para-margin-left:0gd； text-indent:-18.0pt；mso-list:l0 level1 lfo1”＜＞![if !supportLists]＜＞span lang=”EN-US” style=”mso-fareast-font-family:Calibri；mso-fareast-theme-font:minor-latin； mso-bidi-font-family:Calibri；mso-bidi-theme-font:minor-latin”＜＞span style=”mso-list:Ignore”＜C.＞span style=”font:7.0pt "；Times New Roman"；”＜ ； ； ； ； ＞/span＜＞/span＜＞/span＜＞![endif]＜＞span lang=”EN-US” style=”mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin”＜This technology is only for transit video, not for audio.＞o:p＜＞/o:p＜＞/span＜＞/p＜ ＞p class=”MsoListParagraph” style=”margin-left:18.0pt；mso-para-margin-left:0gd； text-indent:-18.0pt；mso-list:l0 level1 lfo1”＜＞![if !supportLists]＜＞span lang=”EN-US” style=”mso-fareast-font-family:Calibri；mso-fareast-theme-font:minor-latin； mso-bidi-font-family:Calibri；mso-bidi-theme-font:minor-latin”＜＞span style=”mso-list:Ignore”＜D.＞span style=”font:7.0pt "；Times New Roman"；”＜ ； ； ； ； ＞/span＜＞/span＜＞/span＜＞![endif]＜＞span lang=”EN-US” style=”mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin”＜If the video signal delay, it might cause by the CPU speed. ( We will suggest you to use CPU i5 or later)＞/span＜＞/p＜＞p class=”MsoListParagraph” style=”margin-left:18.0pt；mso-para-margin-left:0gd； text-indent:-18.0pt；mso-list:l0 level1 lfo1”＜＞span style=”text-indent: -18pt； font-size: 10pt；”＜Please refer to the below link for more information.＞/span＜＞/p＜＞p class=”MsoListParagraph” style=”margin-left:18.0pt；mso-para-margin-left:0gd； text-indent:-18.0pt；mso-list:l0 level1 lfo1”＜＞span lang=”EN-US” style=”mso-bidi-font-family: Calibri；mso-bidi-theme-font:minor-latin”＜ ＞a href=”https://youtu.be/M-ayRToMDjg”＜https://youtu.be/M-ayRToMDjg＞/a＜ ＞o:p＜＞/o:p＜＞/span＜＞/p＜ Need more help? »» Contact us
What is the difference between Auto Frame and Preset Framing?
＞p class=”MsoListParagraph” style=”margin-left: 18pt； text-indent: -18pt；”＜A. Auto Frame is focusing on framing People automatically, but preset framing is depending on the preset point you set for preset framing, the camera will follow the preset point to frame people＞/p＜＞p class=”MsoListParagraph” style=”margin-left: 18pt； text-indent: -18pt；”＜＞span style=”text-indent: -18pt；”＜B. This is designed for only one presenter.＞/span＜＞/p＜＞p class=”MsoListParagraph” style=”margin-left: 18pt； text-indent: -18pt；”＜＞span style=”text-indent: -18pt；”＜＞span style=”white-space:pre”＜ ＞/span＜i. Set up preset points in advance. (Only for Preset points 1~9. Preset 0 is for home position).＞/span＜＞/p＜＞p class=”MsoListParagraph” style=”margin-left: 18pt； text-indent: -18pt；”＜＞span style=”text-indent: -18pt；”＜＞span style=”white-space:pre”＜ ＞/span＜ii. Camera tracks presenter and shoot the preset zones instead of focusing and zooming into presenter.＞/span＜＞/p＜＞p class=”MsoListParagraph” style=”margin-left: 18pt； text-indent: -18pt；”＜＞span style=”text-indent: -18pt；”＜＞span style=”white-space:pre”＜ ＞/span＜iii. To ensure smooth video stability, camera will not turn to other way if presenter stays in the preset point.＞/span＜＞/p＜＞p class=”MsoListParagraph” style=”margin-left: 18pt； text-indent: -18pt；”＜＞span style=”text-indent: -18pt；”＜C. Multiple Preset point:＞/span＜＞/p＜＞p class=”MsoListParagraph” style=”margin-left: 18pt； text-indent: -18pt；”＜＞span style=”text-indent: -18pt；”＜＞span style=”white-space:pre”＜ ＞/span＜To ensure smooth transition, please set up zones with overlapping presets. The camera will follow the presenter until he/she enters another preset zone.＞/span＜＞/p＜＞p class=”MsoListParagraph” style=”margin-left: 18pt； text-indent: -18pt；”＜＞span style=”text-indent: -18pt；”＜＞span style=”white-space:pre”＜ ＞/span＜＊ If the preset zones do not overlap, it will activate auto framing function.＞/span＜＞/p＜＞p class=”MsoListParagraph” style=”margin-left: 18pt； text-indent: -18pt；”＜＞span style=”text-indent: -18pt；”＜D. If 2 or more presenters go into 2 or more preset area at the same time, the camera will follow the 1-9 order to track.＞/span＜＞/p＜＞p class=”MsoListParagraph” style=”margin-left: 18pt； text-indent: -18pt；”＜＞span style=”text-indent: -18pt；”＜E. It fits in the scenario which have blackboard, whiteboard meeting room.＞/span＜＞/p＜＞p class=”MsoListParagraph” style=”margin-left: 18pt； text-indent: -18pt；”＜＞span style=”text-indent: -18pt；”＜Please refer to the below link for the preset frame video.＞/span＜＞/p＜＞p class=”MsoListParagraph” style=”font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal； margin-left: 18pt； text-indent: -18pt；”＜＞a href=”https://www.youtube.com/watch?v=RR4jUSGSY4g” style=”font-family: Calibri, sans-serif；”＜https://www.youtube.com/watch?v=RR4jUSGSY4g＞/a＜＞/p＜ Need more help? »» Contact us
What should be paying attention on when using VC520 Pro2/CAM520 Pro2 tracking mode- Auto Frame function?
＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜A. Camera automatically adjusts view angle to frame all participants on screen every time when it detects participants’ faces or bodies. ；＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜＞br＜＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜B. The Framing speed (slow/middle/high) is adjustable, and the default is middle speed. ；＞/span＜＞/font＜＞/div＜＞blockquote style=”margin: 0 0 0 40px； border: none； padding: 0px；”＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜＊High speed is using for if there is only 1 person in the meeting room.＞/span＜＞/font＜＞/div＜＞/blockquote＜＞blockquote style=”margin: 0 0 0 40px； border: none； padding: 0px；”＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜i. Camera can still detect attendee’s face with mask even only profile curve in 7-10 meter distance.＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜ii. This action will be activated once people in the room sit or stand still for 1~5 seconds, depending on the framing speed you select. ；＞/span＜＞/font＜＞/div＜＞/blockquote＜＞blockquote style=”margin: 0 0 0 40px； border: none； padding: 0px；”＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜ ；  ； Once all the participants are in frame, the camera will keep the image stable by not completing any action until subjects move in or out of the screen. ；＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜ ；  ； When a participant image reaches the sides of the screen, it will trigger the camera and automatically track, detect, and frame all the participants again. ；＞/span＜＞/font＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜＞br＜＞/span＜＞/font＜＞/div＜＞/blockquote＜＞div style=””＜＞span style=”font-family: Arial, Verdana； font-size: 13.3333px；”＜Please refer to the below video:＞/span＜＞/div＜＞div style=””＜＞font face=”Arial, Verdana”＜＞span style=”font-size: 13.3333px；”＜＞a href=”https://www.youtube.com/watch?v=lXSWM-2kDVQ”＜https://www.youtube.com/watch?v=lXSWM-2kDVQ＞/a＜ ；＞/span＜＞/font＜＞/div＜＞div style=”font-family: Arial, Verdana； font-size: 10pt； font-style: normal； font-variant-ligatures: normal； font-variant-caps: normal； font-weight: normal；”＜＞br＜＞/div＜ Need more help? »» Contact us
Aver products do not impact by Log4j CVE-2021-44228 and related vulnerabilities.
In response to the reported vulnerability CVE-2021-44228 in the Apache Log4j2 Java library, AVer is conducting a thorough review of our software to determine any potential impact on our services to our customers.
The following AVer products and applications are not susceptible to the Log4j 2.x CVE-2021-44228 vulnerability.
  • PTZApp
  • PTZApp 2
  • EZmanager 2
  • OBS Plugin
  • EZLive
  • EZHuddle
  • On-Premise Video Conference System
  • USB Conference Camera / speakerphone
This list is not final. We will continue to monitor the situation.
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What is the meaning of th VC520 Pro’s Speakerphone LED indicator?
Please refer to the table as below:
Speakerphone LED Indicator
Button LED Indicator Status
White light Adjust the volume up and down. When adjusting the volume up and down, the volume LED indicator will light up in blue.
White / Blue lightTouch to mute / un-mute the speakerphone volume. In mute status, the LED indicator will light up in red.
Red lightTouch to hang up the call
Green lightTouch to answer the incoming call.
  • Blue light: Connects with external device
  • White light: Temporarily disconnects the connection with the device
  • Off: No connection with external devices
 When the Phone in port connects with the device, the LED indicator will light up in blue.
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How can I find Model Name., Serial No., and Firmware version on PTZApp2?
Step 1. Launch PTZApp2 through Chrome browser.
Step 2. Go to “Setting”.

Step 3. Go to “System”, You can see basic information. Such as Model Name, Firmware version, and Serial Number. Need more help? »» Contact us
What internet browser you recommend to run PTZApp2 and EZManager2? How to configure default browser on PC?
We always recommend the user to configure default bowser to Google Chrome and Firefox before exploring PTZApp 2 and EZManager 2.
Please find “Default apps” on windows first, and press “web browser” item.
Close the page and finish the default browser configuration. Need more help? »» Contact us
What do the factors affect to the quality of USB videoconferencing system?
USB device
  1. Check that the USB cable is firmly connected
  2. USB extender and USB multiport adaptor need to be on the below operation mode.
    USB2.0=> high speed
    USB3.2=>Gen1x1 (Usb3.1 GEN1)
  3. The computer operation system supports UVC/UAC
    Windows 7and above or Apple Mac OS: 10.11 or higher
  4. Check if the USB port on your PC is USB2.0 or USB3.0.
    USB cameras cannot support USB1.0.
  5. USB Data transfer mode: Bulk/ isochronous
    We recommend that Microsoft Windows series use Bulk and Apple Mac series use isochronous.
CPU performance
  • 2.4GHz Intel Core 2 Duo processor
  • 2GB RAM or more
  • Hard drive space for recorded videos
  • 4K@30fps or 1080P@60fps require higher system configuration
Software

Please choice the AVer camera/ microphone/ speaker device on the videoconferencing software.
For example, choice the CAM340 on Zoom

Network condition:

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What operating systems support the Aver USB videoconferencing system?

The computer must support both plug and play and UVC (USB video class) / UAC (USB Audio Class) functions. The operating systems are as below:

  • Microsoft Windows 7/ Windows 8.1/ Windows 10
  • Apple macOS: 10.11 or higher
  • Chrome OS: Chromebook 2.9.0.1547.70, Platform 4319.79.0
  • Android: Android 7.0 or higher
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Do the AVer USB cameras need additional driver ?
No, they don’t. All the Aver USB video conferencing systems support operating systems that have plug and play functions. The UVC (USB Video Class) is natively embedded on the operating systems. For the reasons, all the functions and features of Aver USB video conferencing systems are based on the UVC /UAC standard, so user does not need to install the additional drivers. Need more help? »» Contact us
How do I connect the Aver USB videoconferencing system?
All Aver USB video conferencing systems support plug and play function. You just plug firmly the USB cable to the computer USB port. Need more help? »» Contact us
What is the difference between USB2.0 and USB3.0 on the CAM340/ CAM340+ /VB342 /VB342+ /CAM540?
The resolution between USB2.0 and USB3.0 is different. USB2.0 cannot support 1920x1080 60fps, 2160x3840 30fps, but USB3.0 can. Need more help? »» Contact us
What does the Troubleshooting mean on the AVer PTZApp?
The item is for the Aver Researcher and Development departments inspection. When you click the item, the PTZApp will a .zip file. The file includes the log, application information, and local site photo. You can email Aver to help RD for troubleshooting. Please mail us as below link： http://www.aver.com/technical-support Need more help? »» Contact us
The video quality is not acceptable in the local site, what should I do for the problem?
Please check your PC performance.
Please check the specification of the videoconferencing software and see if it is capable to handle the high resolution image during the meeting. Need more help? »» Contact us
Why the image is so bad during the meeting?
Please check your PC requirement for the videoconferencing software
The video resolution and the frame rate per second are determined by the bandwidth and video codecs. Both the bandwidth and video codecs are related to the video conferencing software. You can check the setting on your conferencing software application provider. For example, let’s take an example of VC322 and ZOOM meeting.
Need more help? »» Contact us
Why my voice from system is not clear. What should I do?
  1. Check your videoconferencing, boardcasting, and other software get the device. (For example, let’s join the ZOOM meeting by using AVer’s VC322.)
  2. Choice the AVer VC322 to be the main camera source in ZOOM meeting.
  3. Please do the self-test on the microphone and speaker
  4. when you are during the meeting,please check your PC requirement for the videoconferencing software.
    The audio is determined by the bandwidth stability and audio codecs. Both the bandwidth stability and audio codecs are related to the video conferencing software. You can check the setting on your conferencing software application provider. For example, let’s take an example of VC322 and ZOOM meeting
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I feel like my head been cut in the screen, how could I fix it?
Please replug the power adapter first to see if the issue fixed or not. ＞br＜If power cycle has been done and the issue is still there, please connect us for more information.＞br＜＞br＜We do NOT recommand moving the camera module after installation.＞br＜＞br＜ Need more help? »» Contact us
How could I install CAM570? Is there anything I need to notice?
First, please refer to our User Manual in ＞a href=”https://www.aver.com/Downloads/search?q=CAM570” style=”font-weight: normal； font-style: normal；”＜Download Center.＞/a＜＞span style=”font-weight: normal； font-style: normal； font-size: 10pt；”＜ ；＞/span＜＞div style=””＜＞br＜CAM570 is a plug and play device, so you don’t have to install any driver in advanced.＞br＜＞br＜＞span style=”text-decoration-line: underline； font-weight: bold；”＜To make sure Audio Tracking function could work properly,＞/span＜ we suggest that you can install CAM570 at certain height between ＞span style=”font-weight: bold； font-style: normal； text-decoration-line: underline；”＜1.5 to 1.8 meters＞/span＜ in order to capture all the participants.＞br＜＞br＜If you ＞span style=”font-weight: bold；”＜cannot＞/span＜ install in the ；＞span style=”font-weight: normal； font-style: normal； font-size: 10pt；”＜certain height we suggested, we recommend that you have to let AI Lens, which is the lens down below, to see all ；＞/span＜＞span style=”font-weight: normal； font-style: normal； font-size: 10pt；”＜the participants.＞br＜＞br＜＞/span＜＞/div＜＞div style=””＜Please feel free to connect to ＞a href=”https://www.aver.com/technical-support”＜AVer technical support＞/a＜ ；for any further information.＞/div＜ Need more help? »» Contact us
Could I reboot the camera without replug RJ45 or power adapter?
Yes, you could reboot the camera by long-pressing “hang-up” button on remote controller. ＞br＜＞br＜This is particularly convenient if CAM570 is installed on ceiling.＞br＜＞br＜＞img src=”https://www.aver.com/Upload/KBFAQ/reboot.jpg”＜ Need more help? »» Contact us