Mechanical visualizers

Here are answers to some common questions about the visualizer (document camera)

22 entries

Can this product support flip teaching (flipped classroom) where students learn new contents online by watching video lectures at home and apply what they learn in the classroom?
Yes! Through the free AVer software, you can present, annotate, record, and stream lesson plans through sites such as YouTube™, Dropbox™, etc. Need more help? »» Contact us
Can I connect the visualizer to my computer?
Yes, it can connect to both PC and Mac with a USB Cable. Need more help? »» Contact us
Is it possible to use the visualizer without a computer?
Yes, it can connect to a projector or LCD screen using the video outputs. Need more help? »» Contact us
Does the visualizer have a microphone?
Yes, it has a built-in mic that makes it ideal for recording lesson plans and presentations. Need more help? »» Contact us
Does the visualizer have an adjustable neck?
It has fully adjustable locking pieces the neck and head easily rotate, swivel, expand, and collapse. Need more help? »» Contact us
Can the visualizer be mounted?
Yes, it comes with mounting holes on the bottom of the unit. It also has a Kensington slot on the side of the base for you to secure to a cart or table with a Kensington lock (purchased separately). Need more help? »» Contact us
Is there a light source on the visualizer?
It has a built in LED light attached to the camera head that provides light to your presentation when needed. Need more help? »» Contact us
Can you record video with audio with the visualizer?
Yes, you can record video with audio using the on-board recording or through the software provided. Need more help? »» Contact us
Is the visualizer compatible with Interactive whiteboards software?
Yes, with the AVerVision Flash Plug-in downloadable from AVer's website. Need more help? »» Contact us
There is no Camera image on the presentation screen.
  1. Check all connections again as shown in the user manual.
  2. Verify the setting of the display output device make sure it is set to the correct input channel.
  3. The unit's power light turns Red in standby mode. Press the POWER button again to turn it ON and the LED Power light will turn Green.
  4. The default camera display resolution setting is on 1024X768. If your output device does not support this resolution no image can be projected.
  5. If you couldn't get any image connecting through the HDMI port, try connecting the camera to any computer monitor using the VGA/RGB connector, then press the ''Default'' button the remote control to revert the camera to factory setting.
  6. Check all cables are good among the display device, AVerVision Document Camera and your PC, replace cables if necessary.
Need more help? »» Contact us
There is no computer signal on the presentation screen.
  1. Check all cable connections among the display device, AVerVision Document Camera and your PC, replace cables if necessary.
  2. Connect your PC to the AVerVision Document Camera first before you power on your computer.
  3. If you are using a Laptop, make sure you set your laptop to Dual or Clone display mode. Refer to your laptop's user manual for the proper command.
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The picture on the presentation screen is out of focus.
  1. Reset your document camera to default by pressing Menu > System > Default > Yes > Enter. Finally power-cycle your camera.
  2. Check your output device's focus adjustment.
  3. Press the auto focus button on your document camera's control panel.
  4. Manually adjust the focus from the Document camera's menu or on your remote control.
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How do I transfer the images from AVerVision Document Camera to a computer?
  1. This enables you to transfer the captured image from the built-in memory or SD to a computer.
  2. The USB visualizer comes with two onboard USB ports that allows external USB mouse devices to be connected.
  3. Make sure to set the USB switch to for the computer to detect AVerVision Document Camera.
  4. MUST set the USB to PC as STORAGE before connecting the USB cable.
  5. When ''Mass Storage Start'' appears at the lower right corner of the presentation screen, you may now connect the USB cable.
  6. Upon connecting the USB cable, the system automatically detects the new removable disk. You can now transfer the captured image(s) from the M70 built-in memory to the computer hard disk.
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The brightness on the presentation screen is dark and unreadable
  1. Turn on Auto Image in your unit's Menu
  2. Reset your units display by pressing Menu, select Mode > Text. Return to Menu and select Default > Yes. Finally power-cycle your camera.
  3. Make sure there are sufficient lighting in the room or Turn on the LED lamp on your document camera head.
  4. Manually adjusts the Brightness and Contrast levels in the Camera's Menu.
  5. Your projector's bulb may need to be changed.
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How do I record a video using the on-board recording button?
  1. Insert a USB flash drive into the USB memory slot. USB dip Switch should be moved towards the USB symbol. Now simply press the ''Recording'' button on your unit's control panel. To stop the recording, press the ''Recording'' button again. The video will save in .AVI format in your USB flash drive. M70 can support USB flash drive from 2GB to 64 GB.
  2. Insert a SD card into the SD card memory slot. From your document camera's Menu, select Setting tab > Current Storage > SD memory card > enter. Now simply press the ''Recording'' button on your unit's control panel. To stop the recording, press the ''Recording'' button again. The video will save in .AVI format in your SD card. M70 can support SD card from 1GB to 32GB.
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The AVerVision Software cannot detect the document camera.
  • Make sure your USB cable is connected.
  • Make sure the USB cable or computer USB port is not defective.
  • Move the USB switch on the document camera away from the USB symbol.
  • Check your Device Manager, If Digital presenter driver shows damaged, right click and select ''Update Driver''.
  • Make sure you have the most currently updated software, download list is found under Download tab.
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How do I use the Annotation Feature? (for M70/315AF)
In single image playback mode or when the screen is frozen in camera mode, you can use the annotation feature to overlay straight line or freeform line on the captured image or still camera screen with the USB mouse or AP20T connected to the USB port of AVerVision M70. It comes with the following selections: Color Palette, Line Thickness, Line, Freehand, Capture, Eraser, and Hide/Show icons.
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How do I mount the document camera on a Flat Surface
Measure and mark the horizontal of 75 mm and vertical of 70 mm from the center line distance between the holes on the flat surface as describe in the illustration below. Use 4 pieces of M4.0 screws for 6 mm holes and secure the M70 on the flat surface.
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How do I connect an Amplified Speaker?
  • Plug a 3.5mm plug amplified speaker toport. Only the audio from the video playback is supported.
  • We recommend connecting an amplified speaker to the Audio output port. Take caution when using earphones. Adjust the volume down on the remote to prevent hearing damage due to loudness.
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How do I connect to a Microscope?
  1. Connect the AVerVision Document Camera to a microscope enables you to examine microscopic objects on a big screen.
  2. Change the image display mode to Microscope. Press MENU > select IMAGE tab > select MODE > select (microscope) and press .
  3. Aim the camera head at the farthest point and press AUTO FOCUS.
  4. Adjust the focus of the microscope.
  5. Select the appropriate rubber coupler size for the microscope eyepiece and insert it in the microscope adapter.
  6. Remove the microscope eyepiece from the microscope and connect it to the microscope adapter with the rubber coupler inserted. Fasten the 3 bolts until the adapter secures the eyepiece.
    For the eyepiece, we suggest using 15.5mm eye relief or higher.
  7. Attach the microscope adapter to the AVerVision camera head. Then connect it to the AVerVision and microscope.
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How do I turn off the on-screen display of the AVer logo?
To turn off the AVer logo display, press and hold the Left and Menu button for 3 seconds. Repeat this step to re-enable the logo display. Need more help? »» Contact us
What's the dimension of anti-glare sheet?
Anti-glare sheet for all current models: 210*148.5㎜ Need more help? »» Contact us