Classroom Camera

Here are answers to some common questions about the Classroom Video Conferencing

18 entries

Can I set the image orientation for the CC30?
Yes. You can set mirror or ceiling under advanced image setting Need more help? »» Contact us
Can I output the video to lecture recorder?
Yes. CC30 has a HDMI output port, which allows you to output the video to the lecture recorder. Need more help? »» Contact us
The green light on the CC30 wireless microphone is blinking, what should I do?
If the microphone indicator blinks green, it is disconnected to the camera. You have to move the wireless microphone closer to the camera. Need more help? »» Contact us
How can I live streaming using the CC30?
Tutorial video is available. https://youtu.be/cs2Df4h4eg4 Need more help? »» Contact us
Can I control the CC30 via mobile device?
Yes. Download CaptureShare app to your mobile device from app store, and also download CaptureShare software to your laptop from Aver download center. Make your mobile device and laptop connected to the same network, open CaptureShare on mobile device and then scan the QR code on the laptop to connect. Need more help? »» Contact us
Can we install the CC30 on the tripod?
Yes. There is a tripod socket on the camera. Also, the CC30 includes a mini tripod in the package. Need more help? »» Contact us
Can I capture the image during recording or live streaming?
Yes. When the CC30 is recording or live streaming, you still can capture the present image. Need more help? »» Contact us
Can I do screen recording and live streaming at the same time?
Yes. By enabling the automatic record option in stream setting, you can stream and record the screen at the same time. Need more help? »» Contact us
How do I secure the CC30?
CC30 has a Kensington lock port that allows you to lock the camera to a stable oject for protecting the camera from being stolen. Need more help? »» Contact us
Does the CC30 support ePTZ?
Yes. CC30 support ePTZ that allows you to zoom in and then move left/right or up/down. Need more help? »» Contact us
What is the file format once the video is saved?
The video is saved as mp4 file. Need more help? »» Contact us
Does the CC30 support echo cancellation and noise reduction?
Yes. The microphone support echo cancellation and noise reduction. Need more help? »» Contact us
What is the working range for the CC30 wireless
The working range is 10m (32.8 ft) from the camera. Need more help? »» Contact us
How can I set the resolution for CC30 camera?
Open CaptureShare software, go to setting option, video output mode, then you will find the resolution option at the bottom. Select the prefered resolution then hit apply. Need more help? »» Contact us
Does CC30 work with Skype®?
Yes. It works with many other collaboration software, Microsoft® Skype® for Business, Skype®, Cisco® WebEx®, Google Hangouts®, Adobe Connect®, etc. Need more help? »» Contact us
How can I solve the echo problem when I use Skype®?
CC30 has echo cancelation feature. You will need to connect the speaker to the audio output on CC30, and then select CC30 for both microphone and speaker in the audio setting on Skype®. Need more help? »» Contact us
CC30 work with Skype but not Skype for business. what should I do?
1. Download and Install CaptureShare software 2. Open CaptureShare and select the layout with one camera to see CC30's video 3. Click the gear button on the top left corner of the window to open camera setting 4. Select video output setting, and find H264 output option, then turn it off. 5. Click Apply, then CC30 will automatically reboot to take effect. 6. Close CaptureShare, and start to use Skype for business. Need more help? »» Contact us
Do I need to install any driver before using the CC30?